Payment Protection

Created to minimize risks and compensate unpaid invoices, partly or, if possible, fully, based on the indicated limit per incident between Verified members. It is constructed as a low-cost program, and ensures that members have protection by paying the minimum possible fee.

Payment protection program by our worldwide freight network for a financially safe business environment...

Established in 2009, Freight Forwarders Family Worldwide Agents Network (3F) is a premium global agent network organization for freight forwarders and logistics companies. 3F provides networking opportunity to its members with a reasonable membership fee including payment protection program.

There are two types of membership levels as follows:
1. Beginner Level Membership (Excluding Protection) | HQ or 1st office fee: usd 500/year | For additional branch offices, please contact us.
2. Verified Level Membership (Including Protection) |HQ or 1st office fee: usd 1000/year | For additional branch offices, please contact us.
*Branch office defined as an office located in same country with Headquarter under same company name.

INO Global Protection

INO Global Protection is the name of Payment Protection Program being administered by Freight Forwarders Family Management, created to minimize risks and compensate unpaid invoices partly or if possible, fully based on the indicated limit per incident between verified level members. It is constructed as a low-cost program together with membership fee ensures that members have protection by paying the minimum possible fee.

Become a Verified Member, Minimize Risks!

A company must keep at least one year beginner level (excluding protection) membership in the network. Only the members who have minimum one year history and smooth background in the network can upgrade its membership to the Verified Level. After successfully completion of 1st year membership, the company must advise two references from inside of the network who can confirm service quality and credibility to become a VERIFIED member. Verified members enjoy the liberty to cooperate with one another without hesitation.


- Those who are willing to upgrade its membership to the Verified Level required to complete at least a one-year membership in Beginner Level without causing any payment delay or dispute.

- INO Global Protection is exclusively constituted for Verified Members, and only valid for cooperations between Verified Members. In other meaning, it only applies to a transaction between two Verified Members.


INO Global Protection is applicable for freight payment defaults only. It provides compensation for unpaid invoices related to the handling of freight transactions such as air freight, sea freight, land freight, inland transportation, customs clearance service fee and standart local port charges.


Cyber fraud, customs penalties, warehouse charges, storage charges, demurrage charges, value of goods, duties/taxes, errors and omissions are not covered/protected by INO Global Protection. Cargo claim is not applicable in this program. A member can obtain the cargo insurance and third party liability insurance separately. Business conducted between members of different INO Networks Group associations/networks is not covered.


Forwarders avoid to start new cooperations considering that they may not collect the freight amount from new partners. This often may cause to miss a great opportunity to cooperate for heavy volumes in future. On the other side, partners who have been in cooperation since long time may enter into a discussion how to finance a shipment. INO Global Protection removes all these hesitations and allows members to minimize risks. INO Global Protection works based on "protection against a verified member".

Please contact us for more information.

Payment Monitoring

It is a module we have specifically developed for our members to ensure payment balance. The tracking of receivable and payable invoices is automatically managed by our system. In addition to time savings, it provides an instant financial status report. More details are coming soon...

Claim System

It is important for any disagreement in any shipping modes to be promptly reported to the network management, as much as the performance of our members. The quick resolution of any issues relies on the proper management of the process. Any issues occurring among our members can be reported through our module. More details are coming soon...

RFQ System

We prioritize the accurate transmission of quote requests among our member agents and the prompt response to these quotes. In order to establish a structure that can provide exporters and importers with quotes as quickly as possible, we are offering this module for the use of our members. More details are coming soon...

Chat System

We believe that the synchronized collaboration of our members with each other and their team members, the ability to receive instant responses from their agents through our platform, and the efficient management of communication play a critical role in ensuring customer satisfaction. More details are coming soon...

Targeted Events

In the digitized business world, while meetings continue to maintain their significance, we organize both physical and virtual meetings. Our physical meetings are structured under the special concept of the INO Summit. As for our virtual meetings, we coordinate them in collaboration with our solution partners, facilitating the improvement of our members' businesses. More details are coming soon...

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